Returns & Exchanges
RETURNS & EXCHANGES
We offer a 30 days refund upon receipt of the package, if you change your mind.
The items must be returned in original condition and in the original, undamaged packing or similar protective tube/box. We reserve the right to refuse any returns that do not fulfil these criteria. Please note that you are responsible for the shipping back to us.
Important! Returns and exchanges happen at your own risk and own expense (shipping costs are to be paid by you). If any items arrive back to us damaged we are only able to offer a 50% refund.
Please contact us at firstname.lastname@example.org
We do our best to ship your order in a safe and secure way, but if your order for any reason or in any way arrives damaged, please let us know straight away so we can help you solve the problem. Important! Please make sure to take photos of both the package and the damaged product and send it together with other relevant information about the claim to email@example.com.
Remember to also state your order number in the email.